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Choice Hotels’ Anna Scozzafava explains how the company is deploying AI to create value for both franchise owners and guests. The next phase emphasizes practical use cases, a scalable technology foundation and responsible adoption across the business.
The Points Guy highlights 12 family road trips designed around memorable summer destinations and practical stops. The guide includes Choice Hotels brands such as Quality Inn, Comfort and Sleep Inn as lodging options along several routes.
Choice Hotels is pursuing an enterprise-wide AI rollout rather than allowing outside hype to set its technology agenda. The company is focusing on use cases that can create measurable value for franchisees, associates and guests.
Hoteliers are grappling with infrastructure and data fragmentation as companies revamp their tech stacks for the artificial intelligence (AI) era. “The differentiator for hospitality brands will be how effectively they integrate AI across discovery, booking, operations and distribution,” said Doug Lange, VP of IT strategy at Choice Hotels.
Choice Hotels promoted Tony Pallas to chief technology officer, giving him responsibility for enterprise technology and engineering. The appointment reinforces the company’s focus on hospitality, data, AI and technology innovation.
Choice Hotels promoted Tony Pallas to chief technology officer to advance its AI and technology agenda. Pallas had spent more than a decade modernizing the company’s technology stack and expanding cloud capabilities.
Every major hotel chain offers a free loyalty rewards program, but the value of these programs can vary significantly from one traveler to another. Choice Privileges is the best hotel loyalty program overall, earning an average WalletHub Score of 62 out of 100.
Everhome Suites reached 30 open hotels with a new Texas property. The milestone underscores Choice Hotels’ rapid expansion in extended stay and the continuing developer demand behind the brand’s pipeline.
Choice Hotels International, Inc. ("Choice Hotels" or "the Company") (NYSE: CHH), one of the world's largest lodging franchisors, today announced a leadership transition under which Patrick Pacious will step down as President and Chief Executive Officer. Pacious will serve as an advisor to the Company through August 31, 2026, to support the transition.
Patrick Pacious stepped down as president and CEO of Choice Hotels, with Dominic Dragisich appointed interim CEO. During Pacious’s tenure, the company doubled its brand portfolio and expanded significantly in upscale and extended stay.
The Radisson brands, including Park Plaza, Country Inn & Suites, and Park Inn by Radisson, are owned in the Americas regions by Choice Hotels. Outside of the Americas, the brands are owned by Radisson Hotel Group, an unaffiliated company headquartered in Belgium.
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