Choice University was awarded a Bronze Telly in the “General – Explainer” category for its Handling Difficult Guest Interactions video. The content equips hotel staff with practical strategies for navigating challenging service scenarios with professionalism and empathy.
The Radisson brands, including Park Plaza, Country Inn & Suites, and Park Inn by Radisson, are owned in the Americas regions by Choice Hotels. Outside of the Americas, the brands are owned by Radisson Hotel Group, an unaffiliated company headquartered in Belgium.
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