Enhances best practice guidance for cleaning, disinfecting, hygiene and social distancing to help protect the health and safety of guests, franchisees and their employees amid COVID-19 pandemic
ROCKVILLE, Md., May 4, 2020 /PRNewswire/ --Building on the existing dedication to cleanliness at its nearly 6,000 franchised hotels in the United States, Choice Hotels International, Inc.(NYSE: CHH) today announced a new initiative: Commitment to Clean. The initiative is Choice Hotels' holistic approach to supplying franchisees and their employees with the tools they need to help Choice-branded hotels achieve superior levels of cleanliness, and address health and safety concerns associated with the COVID-19 pandemic.
Commitment to Clean leverages Choice's long standing relationship with Ecolab, the industry expert and global leader in water, hygiene and infection prevention technologies and services; guidance from the Centers for Disease Control and Prevention (CDC), the World Health Organization and the U.S. Travel Association; and Choice's membership in the American Hotel and Lodging Association (AHLA) Safe Stay Advisory Council, to provide hotels with the latest resources and training. In addition, Choice developed the Commitment to Clean initiative with insights from its franchisee advisory councils, which represent its hotel owners across the country.
"The health and safety of our guests, franchisees and their employees is always top of mind for Choice," said Patrick Pacious, president and chief executive officer, Choice Hotels. "The Commitment to Clean initiative bolsters existing best practice guidance, with enhancements advanced throughout the COVID-19 crisis, as our franchisees continue to provide accommodations for thousands of first responders, and frontline and essential workers. As our nation starts to re-open and the public resumes travel, we want guests to know that Choice-branded hotels are prepared to welcome them back."
The Commitment to Clean initiative builds on Choice Hotels' long-standing cleanliness protocols and enhances the existing program with guidance developed in response to the pandemic, including recommendations related to deep cleaning, disinfecting, hygiene, and social distancing best practices and protocols.
Choice Hotels' complete approach to infection prevention includes a close association with Ecolab, who is helping ensure the company has the right infection prevention programs and training in place to help prevent the spread of COVID-19. This includes a new online resource hub available to franchisees, featuring operational best practices, training and resources from Ecolab's industry-leading experts. Additionally, every Choice-branded hotel will designate a "Commitment to Clean Captain," each of whom will complete applicable best-in- class cleanliness training and will be responsible for incorporating the new protocols into their hotel's operations.
Over the next few weeks, guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including:
Protocols
Products
Communications
The company will also be exploring the implementation of various technologies in the months ahead, including mobile check-in and keyless entry to further facilitate the contactless guest experience, as well as ultraviolet light instruments, air purifiers and ozone generators to further enhance sanitation.
About Choice Hotels®
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world, providing business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upscale, midscale, extended-stay and economy segments. The award-winning Choice Privileges® loyalty program offers members benefits ranging from everyday rewards to exceptional experiences. For more information, visit www.choicehotels.com.
© 2020 Choice Hotels International, Inc. All Rights Reserved
SOURCE Choice Hotels International, Inc. For further information: Choice Hotels: Pearl Amaechi, Tel: 301-592-6122, Email: Pearl.Amaechi@choicehotels.com
Choice Hotels International, Inc. (NYSE: CHH) is one of the world's largest lodging companies. With more than 7,000 hotels franchised in more than 40 countries and territories, Choice Hotels International represents more than 570,000 rooms around the globe. As of March 1, 2018, there are more than 900 hotels in our development pipeline. Our company's Ascend Hotel Collection™, Cambria™ hotels & suites, Comfort Inn™, Comfort Suites™, Sleep Inn™, Quality™, Clarion™, Main Stay Suites™, Suburban Extended Stay Hotel™, Econo Lodge™, Rodeway Inn™, and Vacation Rentals by Choice Hotels™ brands provide a spectrum of lodging choices to meet guests' needs. With more than 42 million members and counting, our Choice Privileges™ rewards programme enhances every trip a guest takes, with benefits ranging from instant, everyday rewards to exceptional experiences, starting right when they join. All hotels and vacation rentals are independently owned and operated. Visit us at www.ChoiceHotels.com for more information.
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