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International Press Releases

Choice Hotels Canada Announces 2023 Guest Satisfaction Award Winners

Toronto, ON (April 24, 2023) – Today Choice Hotels Canada is proud to share the winners of its prestigious Platinum and Gold Guest Satisfaction Awards. These annual awards celebrate Canadian properties for their dedication to operational excellence and customer service. Winning properties are determined based on results from key performance indicators and guest insight surveys which include metrics such as likelihood to recommend, overall staff service and room condition.

There are two levels of awards - Platinum and Gold.  The Platinum winners represent the best of the best and are among the top three per cent of hotels in the Choice Hotels Canada portfolio of more than 330 properties, while Gold winners are among the top four to 10 per cent. This year there were nine Platinum Award winners and 21 Gold.

“These awards are particularly meaningful since they are largely decided based on feedback from our guests,” said Brian Leon, CEO of Choice Hotels Canada. “With a robust return to travel, these hotels are not only busy, but are delivering the ultimate in guest service.”

Below is the full list of the 2023 Platinum and Gold Guest Satisfaction Award recipients.

Platinum Recipients:

Ascend Hotel Collection

Quattro Hotel & Conference Centre, Sault Ste Marie, Ontario

Midscale Brands - Urban

Quality Inn & Suites, Lévis, Québec

Comfort Inn & Suites, Terrace, British Columbia

Midscale Brands - Suburban

Quality Suites, Drummondville, Québec

Quality Inn & Suites, Matane, Québec

Sleep Inn & Suites Quebec City East, Boischatel, Québec

Quality Hotel, Clarenville, Newfoundland

Comfort Inn, Sturgeon Falls, Ontario

Economy Brands

Econo Lodge, Taber, Alberta

Gold Recipients:

Ascend Hotel Collection

Bayside Resort, Parksville, British Columbia

Midscale Brands – Urban

Quality Inn & Suites Amsterdam, Fredericton, New Brunswick

Quality Inn & Suites, Bathurst, New Brunswick

Quality Inn, Québec, Québec

Quality Inn & Suites Edmonton International Airport, Leduc, Alberta

Comfort Inn & Suites, North Battleford, Saskatchewan

Midscale Brands – Suburban

Comfort Hotel Airport, St. John’s, Newfoundland

Quality Inn Waddling Dog, Saanichton, British Columbia

Comfort Inn, Gander, Newfoundland

Quality Inn & Suites, Lethbridge, Alberta

Quality Inn & Suites, Petawawa, Ontario

Comfort Hotel Bayer’s Lake, Halifax, Nova Scotia

Quality Inn & Suites, Val-d’Or, Québec

Quality Inn & Suites, Victoriaville, Québec

Quality Inn, Rouyn-Noranda, Québec

Comfort Inn & Suites, Campbell River, British Columbia

Comfort Inn & Suites Edmonton International Airport, Nisku, Alberta

Comfort Inn & Suites, Bonnyville, Alberta

Economy Stay Brands

Econo Lodge, Forestville, Québec

Econo Lodge, Brossard, Québec

Econo Lodge Inn & Suites, St-Apollinaire, Québec

For more information or to make a reservation at any of these award-winning hotels, visit

About Choice Hotels Canada®:

Choice Hotels Canada is one of the largest and most successful lodging franchisors in the country with more than 330 properties currently open. The Choice™ family of hotel brands provide business and leisure travellers with a range of high-quality lodging options, including limited to full-service hotels in the upscale, mid-scale, extended stay and economy segments. Brands in Canada include Ascend Hotel Collection®, Comfort™, Sleep Inn®, Quality®, Clarion®, MainStay Suites®, Econo Lodge® and Rodeway Inn®. All hotels are independently owned and operated. Choice Hotels Canada is a master franchisee of Choice Hotels International, Inc., with nearly 7,500 hotels, representing nearly 630,000 rooms, in 47 countries and territories as of December 31, 2022. The award-winning Choice Privileges® loyalty program offers members benefits from everyday rewards to exceptional experiences. For more information, visit

For more information, please contact:

Lauren Wasley

Carlaw Communications



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The Radisson brands, including Park Plaza, Country Inn & Suites, and Park Inn by Radisson, are owned in the Americas regions by Choice Hotels.
Outside of the Americas, the brands are owned by Radisson Hotel Group, an unaffiliated company headquartered in Belgium.