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Chief Commercial Officer
Robert McDowell is Chief Commercial Officer for Choice Hotels International, Inc. (NYSE: CHH), one of the largest and most successful lodging franchisors in the world. In this role, he is responsible for developing and leading Choice’s digital commerce, loyalty, revenue management, procurement and customer care functions.
Mr. McDowell joined Choice in May 2011 as Senior Vice President for Global Distribution and was appointed to his current leadership role in 2016. During his tenure, he developed and executed the company’s customer acquisition strategy through an integrated digital advertising campaign, built an industry-leading revenue management platform, relaunched the Choice Privileges loyalty program and continued to evolve Choice’s digital platform.
Prior to joining Choice, Mr. McDowell spent nearly 15 years with United Airlines, where he served as Managing Director of Distribution and eCommerce, overseeing the airline’s distribution strategy through direct and non-direct sales channels, including its website and contact centers. Mr. McDowell also served as Chief Operating Officer at C&H International, overseeing the travel agency’s daily operations.
Mr. McDowell holds a Master of Business Administration from the University of Notre Dame and a Bachelor of Science in business administration from the New York Institute of Technology.
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